Support Policy Frequently Asked Questions

Do I need to upgrade every year to use the software?

Can I use my old software or will it stop working now?

Are you still supporting older versions of Turbo Tourney?

Will the templates be available for older versions of Turbo Tourney?

Can I still download old versions of the program?

Do I need to upgrade every year to use the software?
Absolutely not. You can continue to use the software year after year. Keep in mind, however, that you won't be able to take advantage of the special web services of downloading the pairings/results or using the web entry availability on our web site (Deploy via Web Basic/Simple). You would just need to manually manage these aspects.

Can I use my old software or will it stop working now?
Your old software will continue to work with no problem. Again, you can use the software from year to year without having to upgrade. Only the specific web services using our web site will no longer work.

Are you still supporting older versions of Turbo Tourney?
We only provide fixes and updates for the current version of the program. However, we will still answer questions about older versions.

Will the templates be available for older versions of Turbo Tourney
No. The templates will be in Turbo Tourney 2017 format only. These downloadable templates from our web site are part of the integrated web services that are provided for the current version of Turbo Tourney.

Can I download old versions of the program?
Yes. To obtain the download link just send an email to our support staff and include the version that you need and your registration number for that version.

What Customers Are Saying

"We needed a turn key profitable solution on the fly and Turbo Tourney was the perfect solution. It was easily customizable to fit into our existing site design and when we needed support - they were there for us!"

Internet Marketing Manager
Clear Channel Cleveland

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"I've used Turbo Tourney for years...it's the BEST software I've ever seen to run tournament pools and now, I'm using it on my station's website to run contests for my listeners. It's a great (and easy) way to generate listeners and revenue, have some fun and a breeze to use."

Program Director
ESPN Radio

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